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General Disclaimer

1. Product Representation: We strive for accurate color and design representation; however, actual products may vary due to monitor settings and lighting.

2. Product Information: All product descriptions, images, and prices are subject to change. We reserve the right to correct errors and update information without notice.

3. User Responsibility: It is your responsibility to ensure the products you order meet your needs, including verifying dimensions and compatibility.

 

Usage Disclaimer​

1. The information provided by Divine Kreations By Lorena LLC is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability regarding the Site or the information, products, services, or related graphics contained on the Site for any purpose.

 

Privacy Disclaimer​

1. At Divine Kreations By Lorena LLC, we value your privacy and are committed to protecting your personal information. This privacy disclaimer explains how we collect, use, and safeguard your data.

2. Information Collection: We may collect personal information, such as your name and email address, when you provide it to us through our website or other communications.We also collect non-personal information through cookies and analytics tools to improve our services.

3. Use of Information: Your information may be used to communicate with you, provide requested services, improve our website, and for marketing purposes. We do not sell or share your personal information with third parties, except as required by law.

4. Data Security: We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.

5. Your Rights: You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.

6. Changes to This Policy: We may update this privacy disclaimer periodically. Any changes will be posted on this page with an updated effective date.

 

Liability Disclaimer

1. Limitation of Liability: Our company is not liable for any damages arising from the use of our products or services.

2. 1. Scope of Liability: This limitation applies to, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, as well as damages arising from:

3. The use or inability to use our products or services.

4. Any unauthorized access to or use of our secure servers and/or any personal information stored therein.

5. Any interruption or cessation of transmission to or from our website.

6. Any bugs, viruses, or other harmful code that may be transmitted to or through our website by any third party.

7. Any errors or omissions in any content or loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our products or services.

8. User Responsibility: You acknowledge and agree that your use of our products and services is at your own risk. It is your responsibility to ensure that products and services obtained from us meet your specific requirements.

 

Refund Policy

1. Digital products are non-refundable, and all sales are final. Once a digital order is placed, no refunds or cancellations will be accepted.

2. Refunds for Physical Products: Refunds require picture proof of defects within 15 days of you receiving your order. Refunds are approved after review.

3. No Exchanges or Cancellations: We do not offer exchanges or cancellations for any products, including digital items. If a refund is approved for a physical item, you must reorder the item if desired.

4. Non-Refundable Items: There are no refunds on worn garments or used merchandise-products. All sales are final.

5. Digital Product Restrictions: Digital products cannot be resold or distributed without the owner's consent.

6. Return Shipping Costs: The customer is responsible for return shipping costs unless the item was damaged upon receipt, in which case we will cover the shipping fees for the return.

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              Any questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you with kindness and care.

​You can contact       customer support and will be happy to help.

 

Blessing,

Divine Kreations By Lorena LLC

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